Agentforce · MCP · Data 360 · Revenue Cloud
Salesforce AI & monetization,
explained by someone who actually ships.
I don't just write about the platform — I build on it, every week: a live Agentforce agent that answers grounded in Data 360 and logs real support Cases, custom Apex exposed to Claude as MCP tools over Salesforce Hosted MCP Servers, an agent loop that built an entire Salesforce org verified by its own tests, and Configra — my own AppExchange product. These guides are the notes from that work: the hard parts, solved and documented, in plain language.
Eight ways in
Pick your depth
Agentforce
Agents that take real action — topics, custom Apex actions, grounding, the Einstein Trust Layer, and evals. Written while shipping a live, deployed agent.
Explore →MCP
Model Context Protocol — connecting Claude to Salesforce with Hosted MCP Servers (GA April 2026), exposing custom Apex as tools, and agent loops that build orgs.
Explore →Data Cloud
Data 360 — ingestion, DLO/DMO, identity resolution, SQL Calculated Insights, and the Query API that grounds agents in real data.
Explore →Foundations
Apex, LWC, Flow, and certification fundamentals.
Explore →Revenue Cloud
RLM, CPQ, Billing, and the full quote-to-cash lifecycle.
Explore →CPQ
Configure, Price, Quote — products, rules, discounts, and quote documents.
Explore →OmniStudio
FlexCards, OmniScripts, DataRaptors, and Integration Procedures.
Explore →Integration
MuleSoft, APIs, and connecting Salesforce to SAP, Stripe, and DocuSign.
Explore →Latest articles
All articles →A Green Dashboard Is Not a Healthy Agent
My runtime watchdog's heartbeat stayed green for a full day while every unit of work it enqueued died. What an uncatchable Apex error taught me about monitoring, Decimal arithmetic, and why absence is the only honest detector.
Credits Are the Currency: Thinking About Data Cloud and AI Costs Before You Build
Data Cloud and Salesforce's AI features are metered in credits — a cloud bill, not a site license. The questions to ask before you wire anything metered into a loop or a schedule, and the habits that keep costs defensible.
Rolling Out Hosted MCP to a Team: Scopes, Tool Curation, and the Audit Trail
Setup takes an afternoon; rollout is where trust is built. How per-user OAuth, two layers of least privilege, a curated tool list, and week-one audit reading make MCP safe for a whole team.
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Practical Salesforce guides from shipped work.