<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Salesforce with Maksu</title><description>Practical guides to Agentforce, MCP, Data 360, and Revenue Cloud — written from real, shipped work: a live grounded agent, an AppExchange product in Security Review, and agent loops that build whole orgs.</description><link>https://salesforcewithmaksu.com/</link><item><title>MCP Tools vs Agentforce Actions: Which One, When?</title><link>https://salesforcewithmaksu.com/blog/mcp-vs-agentforce-actions/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/mcp-vs-agentforce-actions/</guid><description>Both let an AI call your Apex. The difference is where the agent lives: inside Salesforce with Agentforce, or outside reaching in via MCP. A practical decision guide — and why the same @InvocableMethod can serve both.</description><pubDate>Fri, 10 Jul 2026 00:00:00 GMT</pubDate><category>MCP</category><category>MCP</category><category>Agentforce</category><category>Apex</category><category>InvocableMethod</category><category>Architecture</category></item><item><title>Designing a Discount Approval Matrix Sales Actually Respects</title><link>https://salesforcewithmaksu.com/blog/cpq-discount-approval-matrix/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/cpq-discount-approval-matrix/</guid><description>Lessons from a real build: how to design multi-tier discount approvals around genuine margin risk, keep the routing predictable for reps, and avoid the rubber stamp.</description><pubDate>Thu, 09 Jul 2026 00:00:00 GMT</pubDate><category>CPQ</category><category>CPQ</category><category>Approvals</category><category>Discounts</category><category>Quote-to-Cash</category></item><item><title>OmniStudio in the Agent Era: Where Guided Flows Still Win</title><link>https://salesforcewithmaksu.com/blog/omnistudio-in-the-agent-era/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/omnistudio-in-the-agent-era/</guid><description>With AI agents everywhere in 2026, is OmniStudio still worth learning? An honest look at where deterministic guided flows beat conversations, and how the two compose.</description><pubDate>Wed, 08 Jul 2026 00:00:00 GMT</pubDate><category>OmniStudio</category><category>OmniStudio</category><category>FlexCards</category><category>OmniScripts</category><category>Agentforce</category></item><item><title>The Data 360 Query API: Prove Your Grounding with Plain SQL</title><link>https://salesforcewithmaksu.com/blog/datacloud-query-api-sql-insights/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/datacloud-query-api-sql-insights/</guid><description>Before you wire Data 360 into an Agentforce action, prove the data says what you think it says — with a SQL query, zero UI, and zero agent credits. How I verified a +64.6% consumption anomaly for a real deployed agent.</description><pubDate>Tue, 07 Jul 2026 00:00:00 GMT</pubDate><category>Data Cloud</category><category>Data Cloud</category><category>Data 360</category><category>Query API</category><category>SQL</category></item><item><title>WITH USER_MODE, Explained: The Two Words That Make Your Apex Safe</title><link>https://salesforcewithmaksu.com/blog/foundations-user-mode-explained/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/foundations-user-mode-explained/</guid><description>Apex ignores field and object permissions by default. Here is what system mode really means, and how WITH USER_MODE and &apos;as user&apos; fix it in two words.</description><pubDate>Mon, 06 Jul 2026 00:00:00 GMT</pubDate><category>Foundations</category><category>Apex</category><category>Security</category><category>USER_MODE</category><category>FLS</category></item><item><title>Loop Engineering: Verifiers, Stop Rules, and Why the Model Doesn&apos;t Grade Itself</title><link>https://salesforcewithmaksu.com/blog/mcp-loop-engineering/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/mcp-loop-engineering/</guid><description>The Hospital Org demo worked because of discipline, not magic: an objective verifier, a hard definition of done, and root-cause diagnosis instead of blind retries. Here&apos;s the engineering underneath the agent loop.</description><pubDate>Fri, 03 Jul 2026 00:00:00 GMT</pubDate><category>MCP</category><category>MCP</category><category>Agent loops</category><category>Testing</category><category>Apex</category><category>Verification</category></item><item><title>What AppExchange Security Review Taught Me About Building on RLM</title><link>https://salesforcewithmaksu.com/blog/revenue-cloud-security-review-lessons/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/revenue-cloud-security-review-lessons/</guid><description>Preparing an RLM managed package for AppExchange Security Review changed how I write Apex everywhere. USER_MODE by default, PMD as a floor, keeping the LLM away from money, and k-anonymity for analytics — lessons worth stealing even if you never ship a package.</description><pubDate>Thu, 02 Jul 2026 00:00:00 GMT</pubDate><category>Revenue Cloud</category><category>RLM</category><category>AppExchange</category><category>Security Review</category><category>Apex</category><category>ISV</category><category>Einstein</category></item><item><title>Integration Observability: Correlation IDs, Error Classes, and Idempotency</title><link>https://salesforcewithmaksu.com/blog/integration-observability-correlation-ids/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/integration-observability-correlation-ids/</guid><description>When a request crosses five systems and fails &apos;somewhere,&apos; logs alone won&apos;t save you. How correlation IDs, error classification, and idempotency keys turn chaos into answers.</description><pubDate>Wed, 01 Jul 2026 00:00:00 GMT</pubDate><category>Integration</category><category>Observability</category><category>Correlation IDs</category><category>Idempotency</category><category>MuleSoft</category></item><item><title>Grounded Actions: Designing a Multi-Turn Agentforce Flow That Actually Does Things</title><link>https://salesforcewithmaksu.com/blog/agentforce-grounded-actions-multi-turn/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/agentforce-grounded-actions-multi-turn/</guid><description>A walkthrough of a real, deployed Agentforce service agent: four grounded Apex actions, a multi-turn flow from &apos;who are you?&apos; to a logged Case, and the habits — bulk-safe services, user-mode queries, mock-first testing — that kept it honest and affordable.</description><pubDate>Tue, 30 Jun 2026 00:00:00 GMT</pubDate><category>Agentforce</category><category>Agentforce</category><category>InvocableMethod</category><category>Grounding</category><category>Data 360</category></item><item><title>When Claude Builds the Org: Six MCP Deployment Tools and One Agent Loop</title><link>https://salesforcewithmaksu.com/blog/mcp-agent-loops-build-an-org/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/mcp-agent-loops-build-an-org/</guid><description>I gave Claude six custom MCP deployment tools and a goal: build a complete hospital-management Salesforce org. Here&apos;s the loop that did it — objects, triggers, tests, and data — and what actually happened along the way.</description><pubDate>Fri, 26 Jun 2026 00:00:00 GMT</pubDate><category>MCP</category><category>MCP</category><category>Agent loops</category><category>Apex</category><category>Hosted MCP</category><category>Deployment</category></item><item><title>The Agentforce Planner: How Your Agent Decides What to Do</title><link>https://salesforcewithmaksu.com/blog/agentforce-planner-explained/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/agentforce-planner-explained/</guid><description>Topics, actions, and grounding are the parts — but something has to choose which action to run for each request. That something is the planner. Here&apos;s how an Agentforce agent actually decides, explained for beginners.</description><pubDate>Thu, 25 Jun 2026 00:00:00 GMT</pubDate><category>Agentforce</category><category>Agentforce</category><category>planner</category><category>beginners</category><category>AI</category></item><item><title>Reports and Dashboards for Beginners: Seeing Your Data Clearly</title><link>https://salesforcewithmaksu.com/blog/reports-and-dashboards-for-beginners/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/reports-and-dashboards-for-beginners/</guid><description>All the data in the world is useless if nobody can see what it means. Here&apos;s the beginner&apos;s guide to Salesforce reports and dashboards — the difference, the building blocks, and how to make numbers tell a story.</description><pubDate>Tue, 23 Jun 2026 00:00:00 GMT</pubDate><category>Foundations</category><category>reports</category><category>dashboards</category><category>beginners</category><category>analytics</category></item><item><title>Data 360 over MCP: Plain SQL as a Grounding Layer for AI</title><link>https://salesforcewithmaksu.com/blog/mcp-data-360-grounding/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/mcp-data-360-grounding/</guid><description>Grounding beats guessing — and you can prove your grounding works before you spend a single agent credit. How the Data 360 Query API over MCP let a plain-SQL Calculated Insight catch a +64.6% meter anomaly with zero UI clicks.</description><pubDate>Fri, 19 Jun 2026 00:00:00 GMT</pubDate><category>MCP</category><category>MCP</category><category>Data Cloud</category><category>Data 360</category><category>SQL</category><category>grounding</category></item><item><title>CPQ Administration: Beginner Tips From the Field</title><link>https://salesforcewithmaksu.com/blog/cpq-admin-tips/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/cpq-admin-tips/</guid><description>Practical, honest advice for new CPQ admins: keep the catalog clean, test in a sandbox, document your rules, and avoid the common traps.</description><pubDate>Thu, 18 Jun 2026 00:00:00 GMT</pubDate><category>CPQ</category><category>CPQ</category><category>Administration</category><category>Best Practices</category></item><item><title>Catalog Pollution: The Quiet Way Your Product Catalog Dies</title><link>https://salesforcewithmaksu.com/blog/revenue-cloud-catalog-pollution/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/revenue-cloud-catalog-pollution/</guid><description>One-off SKUs created for single deals feel harmless in the moment. Multiply them by a year of quarter-ends and your catalog stops being a source of truth. Here&apos;s why it happens, what it really costs, and the patterns that handle it honestly.</description><pubDate>Wed, 17 Jun 2026 00:00:00 GMT</pubDate><category>Revenue Cloud</category><category>RLM</category><category>Revenue Cloud</category><category>catalog</category><category>governance</category><category>CPQ</category></item><item><title>Lightning Web Components for Beginners: Your First Custom Screen</title><link>https://salesforcewithmaksu.com/blog/lightning-web-components-for-beginners/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/lightning-web-components-for-beginners/</guid><description>When clicks and standard pages can&apos;t give users the screen they need, you build one with Lightning Web Components. Here&apos;s the gentlest introduction — what an LWC is, its three files, and how it fits the platform.</description><pubDate>Tue, 16 Jun 2026 00:00:00 GMT</pubDate><category>Foundations</category><category>LWC</category><category>beginners</category><category>frontend</category><category>components</category></item><item><title>A Real Example: Lead Qualification and Reseller Onboarding as MCP Tools</title><link>https://salesforcewithmaksu.com/blog/mcp-real-example-lead-to-deal/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/mcp-real-example-lead-to-deal/</guid><description>The theory is nice, but here&apos;s what happened when I exposed two real Apex actions from my Urla Shoes org as MCP tools — and asked Claude, in one plain sentence, to qualify a lead and onboard a reseller end to end.</description><pubDate>Fri, 12 Jun 2026 00:00:00 GMT</pubDate><category>MCP</category><category>MCP</category><category>Apex</category><category>InvocableMethod</category><category>beginners</category><category>real-world</category></item><item><title>OmniStudio Best Practices for Beginners</title><link>https://salesforcewithmaksu.com/blog/omnistudio-best-practices/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/omnistudio-best-practices/</guid><description>Practical, field-tested habits for naming, reusability, performance, versioning, and testing in OmniStudio.</description><pubDate>Thu, 11 Jun 2026 00:00:00 GMT</pubDate><category>OmniStudio</category><category>OmniStudio</category><category>Best Practices</category><category>Architecture</category></item><item><title>CAMT.053 for Salesforce Developers: Matching Bank Statements to Invoices</title><link>https://salesforcewithmaksu.com/blog/integration-camt053-bank-reconciliation/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/integration-camt053-bank-reconciliation/</guid><description>What ISO 20022 and CAMT.053 actually are, why German finance teams live on them, and how to build a daily reconciliation flow that matches bank payments to invoices — safely.</description><pubDate>Wed, 10 Jun 2026 00:00:00 GMT</pubDate><category>Integration</category><category>CAMT.053</category><category>ISO 20022</category><category>Reconciliation</category><category>Idempotency</category></item><item><title>Eliminating Catalog Pollution in Salesforce Revenue Cloud (RLM)</title><link>https://salesforcewithmaksu.com/blog/eliminating-catalog-pollution-rlm/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/eliminating-catalog-pollution-rlm/</guid><description>Why your RLM catalog fills up with throwaway configuration records — and how ephemeral custom objects keep it clean without sacrificing the configurator experience.</description><pubDate>Tue, 09 Jun 2026 00:00:00 GMT</pubDate><category>Revenue Cloud</category><category>RLM</category><category>CPQ</category><category>catalog</category><category>architecture</category><category>Configra</category></item><item><title>The Hosted MCP Security Model: OAuth, PKCE, USER_MODE, and a Full Audit Trail</title><link>https://salesforcewithmaksu.com/blog/mcp-security-model/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/mcp-security-model/</guid><description>&quot;AI can touch my org&quot; sounds terrifying as a sentence — and surprisingly reasonable as an architecture. A walk through the security layers of Hosted MCP: External Client App scopes, per-user OAuth, USER_MODE, and the audit trail underneath it all.</description><pubDate>Fri, 05 Jun 2026 00:00:00 GMT</pubDate><category>MCP</category><category>MCP</category><category>security</category><category>OAuth</category><category>PKCE</category><category>beginners</category></item><item><title>Salesforce CPQ vs Industries CPQ: Which Is Which</title><link>https://salesforcewithmaksu.com/blog/cpq-vs-industries-cpq/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/cpq-vs-industries-cpq/</guid><description>A clear, beginner-friendly guide to the difference between classic Salesforce CPQ and Industries CPQ, and who each one suits.</description><pubDate>Thu, 04 Jun 2026 00:00:00 GMT</pubDate><category>CPQ</category><category>CPQ</category><category>Industries CPQ</category><category>OmniStudio</category></item><item><title>Fixing Agentforce &apos;Actions: 0&apos; When Your Custom Apex Actions Don&apos;t Show Up</title><link>https://salesforcewithmaksu.com/blog/agentforce-actions-zero-fix/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/agentforce-actions-zero-fix/</guid><description>Your custom Apex agent action is deployed, but the Agentforce planner shows &apos;Actions: 0&apos; and never calls it. Here&apos;s why the UI and metadata get out of sync — and the reliable fix.</description><pubDate>Tue, 02 Jun 2026 00:00:00 GMT</pubDate><category>Agentforce</category><category>Agentforce</category><category>Apex</category><category>GenAiFunction</category><category>debugging</category></item><item><title>Your First Custom MCP Tool: From @InvocableMethod to McpServerDefinition</title><link>https://salesforcewithmaksu.com/blog/mcp-first-custom-apex-tool/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/mcp-first-custom-apex-tool/</guid><description>Write a small, bulk-safe Apex @InvocableMethod with WITH USER_MODE, expose it as an MCP tool via McpServerDefinition, and learn the naming and description habits that make Claude pick the right tool.</description><pubDate>Fri, 29 May 2026 00:00:00 GMT</pubDate><category>MCP</category><category>MCP</category><category>Apex</category><category>InvocableMethod</category><category>McpServerDefinition</category></item><item><title>OmniStudio vs Lightning Web Components: Choosing Your Tool</title><link>https://salesforcewithmaksu.com/blog/omnistudio-vs-lwc/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/omnistudio-vs-lwc/</guid><description>An honest comparison of OmniStudio and Lightning Web Components, when to choose each, and how they coexist.</description><pubDate>Thu, 28 May 2026 00:00:00 GMT</pubDate><category>OmniStudio</category><category>OmniStudio</category><category>LWC</category><category>Architecture</category></item><item><title>Error Handling and Retries: Building Integrations That Survive Failure</title><link>https://salesforcewithmaksu.com/blog/integration-error-handling/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/integration-error-handling/</guid><description>The assume-failure philosophy in depth — timeouts, retries, idempotency, dead-letter queues, and the logging that lets you sleep at night.</description><pubDate>Tue, 26 May 2026 00:00:00 GMT</pubDate><category>Integration</category><category>Error Handling</category><category>Retries</category><category>Idempotency</category></item><item><title>Connecting Claude to Your Salesforce Org, Step by Step</title><link>https://salesforcewithmaksu.com/blog/mcp-connect-claude-to-your-org/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/mcp-connect-claude-to-your-org/</guid><description>The full walkthrough: take your hosted MCP server&apos;s URL, add it to Claude as a custom connector, sign in with OAuth, watch your tools appear, and make your first careful request.</description><pubDate>Fri, 22 May 2026 00:00:00 GMT</pubDate><category>MCP</category><category>MCP</category><category>Claude</category><category>OAuth</category><category>connectors</category></item><item><title>CPQ Contracts, Renewals, and Amendments</title><link>https://salesforcewithmaksu.com/blog/cpq-contracts-renewals-amendments/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/cpq-contracts-renewals-amendments/</guid><description>How CPQ turns a signed quote into a contract and then manages renewals, amendments, and contracted prices over time.</description><pubDate>Thu, 21 May 2026 00:00:00 GMT</pubDate><category>CPQ</category><category>CPQ</category><category>Contracts</category><category>Renewals</category></item><item><title>Real-Time Data: How Data Cloud Reacts the Moment Something Happens</title><link>https://salesforcewithmaksu.com/blog/data-cloud-real-time/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/data-cloud-real-time/</guid><description>Why real-time ingestion and data actions let Data Cloud respond instantly instead of waiting for an overnight batch.</description><pubDate>Tue, 19 May 2026 00:00:00 GMT</pubDate><category>Data Cloud</category><category>Data Cloud</category><category>Real-Time</category><category>Data Actions</category></item><item><title>Hosted MCP Setup, Part 2: Activate a Server and Choose Its Tools</title><link>https://salesforcewithmaksu.com/blog/mcp-activate-server-choose-tools/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/mcp-activate-server-choose-tools/</guid><description>Salesforce Hosted MCP Servers are configured from a single Setup page. Here&apos;s how activation works, how tool selection works, and why exposing fewer tools makes your AI assistant better, not worse.</description><pubDate>Fri, 15 May 2026 00:00:00 GMT</pubDate><category>MCP</category><category>MCP</category><category>Setup</category><category>AI</category><category>Agentforce</category></item><item><title>Calculation Procedures and Matrices: Doing Math in OmniStudio</title><link>https://salesforcewithmaksu.com/blog/omnistudio-calculation-procedures/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/omnistudio-calculation-procedures/</guid><description>How Calculation Procedures and Calculation Matrices handle pricing, eligibility, and complex math inside OmniStudio.</description><pubDate>Thu, 14 May 2026 00:00:00 GMT</pubDate><category>OmniStudio</category><category>OmniStudio</category><category>Calculation Procedures</category><category>Calculation Matrices</category></item><item><title>DocuSign + Salesforce: How E-Signatures Actually Flow Through Quote-to-Cash</title><link>https://salesforcewithmaksu.com/blog/docusign-and-salesforce/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/docusign-and-salesforce/</guid><description>Getting a contract signed is a critical step in any deal — and a perfect first integration to understand. Here&apos;s how DocuSign and Salesforce work together, explained for beginners.</description><pubDate>Tue, 12 May 2026 00:00:00 GMT</pubDate><category>Integration</category><category>integration</category><category>DocuSign</category><category>contracts</category><category>Quote-to-Cash</category><category>beginners</category></item><item><title>Hosted MCP Setup, Part 1: The External Client App (Your OAuth Bridge)</title><link>https://salesforcewithmaksu.com/blog/mcp-external-client-app-setup/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/mcp-external-client-app-setup/</guid><description>Before an MCP client can touch your org, something has to decide who gets in and with how much permission. That&apos;s the External Client App. A step-by-step, beginner-safe walkthrough — least-privilege scopes, PKCE, and why this beats a service account.</description><pubDate>Fri, 08 May 2026 00:00:00 GMT</pubDate><category>MCP</category><category>MCP</category><category>Salesforce</category><category>External Client App</category><category>OAuth</category><category>PKCE</category><category>security</category></item><item><title>CPQ Quote Templates: Generating Professional Documents</title><link>https://salesforcewithmaksu.com/blog/cpq-quote-templates/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/cpq-quote-templates/</guid><description>How CPQ turns a quote into a polished, branded PDF using template sections, content, and conditional logic.</description><pubDate>Thu, 07 May 2026 00:00:00 GMT</pubDate><category>CPQ</category><category>CPQ</category><category>Quote Templates</category><category>Documents</category></item><item><title>Subscriptions and Recurring Revenue: A Beginner&apos;s Guide</title><link>https://salesforcewithmaksu.com/blog/subscriptions-recurring-revenue/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/subscriptions-recurring-revenue/</guid><description>Why the shift to subscriptions reshaped contracts and billing, and what MRR, ARR, renewals, and churn really mean for a beginner.</description><pubDate>Tue, 05 May 2026 00:00:00 GMT</pubDate><category>Revenue Cloud</category><category>Subscriptions</category><category>Recurring Revenue</category><category>MRR</category></item><item><title>Salesforce Hosted MCP Servers Are GA — Why April 29, 2026 Matters</title><link>https://salesforcewithmaksu.com/blog/mcp-salesforce-hosted-mcp-ga/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/mcp-salesforce-hosted-mcp-ga/</guid><description>On April 29, 2026, Salesforce Hosted MCP Servers reached general availability: managed, Salesforce-hosted endpoints that expose your org&apos;s data, flows, and Apex to MCP clients — with your org&apos;s own security enforced. Here&apos;s what it means for admins and developers.</description><pubDate>Fri, 01 May 2026 00:00:00 GMT</pubDate><category>MCP</category><category>MCP</category><category>Salesforce</category><category>Hosted MCP Servers</category><category>GA</category><category>Agentforce</category></item><item><title>DataRaptors vs Integration Procedures: When to Use Which</title><link>https://salesforcewithmaksu.com/blog/omnistudio-data-tools/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/omnistudio-data-tools/</guid><description>A clear decision guide for choosing between DataRaptors and Integration Procedures in OmniStudio, and how they work together.</description><pubDate>Thu, 30 Apr 2026 00:00:00 GMT</pubDate><category>OmniStudio</category><category>OmniStudio</category><category>DataRaptors</category><category>Integration Procedures</category></item><item><title>Testing Your Agentforce Agent: Why and How</title><link>https://salesforcewithmaksu.com/blog/testing-agentforce-agents/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/testing-agentforce-agents/</guid><description>Agents are non-deterministic and customer-facing, so testing isn&apos;t optional — here&apos;s how to test, watch the planner, and refine until your agent is reliable.</description><pubDate>Tue, 28 Apr 2026 00:00:00 GMT</pubDate><category>Agentforce</category><category>Agentforce</category><category>Testing</category><category>Planner</category></item><item><title>Remote MCP: How Claude Reaches Real Systems with Custom Connectors</title><link>https://salesforcewithmaksu.com/blog/mcp-claude-custom-connectors/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/mcp-claude-custom-connectors/</guid><description>MCP is how an AI assistant plugs into real tools — and with custom connectors, Claude can reach a remote MCP server with nothing but a URL and an OAuth sign-in. Here&apos;s how it works, explained for beginners.</description><pubDate>Fri, 24 Apr 2026 00:00:00 GMT</pubDate><category>MCP</category><category>MCP</category><category>Claude</category><category>custom connectors</category><category>OAuth</category><category>beginners</category></item><item><title>Discounting in CPQ: Volume, Tiers, and Approvals</title><link>https://salesforcewithmaksu.com/blog/cpq-discounting/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/cpq-discounting/</guid><description>How CPQ governs discounts with schedules, manual versus automatic logic, and approval flows that protect your margin.</description><pubDate>Thu, 23 Apr 2026 00:00:00 GMT</pubDate><category>CPQ</category><category>CPQ</category><category>Discounting</category><category>Approvals</category></item><item><title>Data Cloud and Agentforce: Why They&apos;re Better Together</title><link>https://salesforcewithmaksu.com/blog/data-cloud-and-agentforce/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/data-cloud-and-agentforce/</guid><description>How Data Cloud&apos;s unified profile grounds an Agentforce agent so it gives genuinely smart, accurate help.</description><pubDate>Tue, 21 Apr 2026 00:00:00 GMT</pubDate><category>Data Cloud</category><category>Data Cloud</category><category>Agentforce</category><category>Grounding</category></item><item><title>Tools, Resources, and Prompts: The Three Building Blocks of MCP</title><link>https://salesforcewithmaksu.com/blog/mcp-tools-resources-prompts/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/mcp-tools-resources-prompts/</guid><description>Everything an MCP server offers comes in one of three shapes: Tools that act, Resources that inform, and Prompts that guide. Here&apos;s each primitive explained with a concrete Salesforce example — a Case-creating tool, an Account resource, and a quote-summary prompt.</description><pubDate>Fri, 17 Apr 2026 00:00:00 GMT</pubDate><category>MCP</category><category>MCP</category><category>tools</category><category>resources</category><category>prompts</category><category>Salesforce</category></item><item><title>Integration Procedures: Server-Side Logic in OmniStudio</title><link>https://salesforcewithmaksu.com/blog/omnistudio-integration-procedures/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/omnistudio-integration-procedures/</guid><description>Understand how Integration Procedures run multiple steps in one efficient server-side call, reducing round-trips and keeping your experiences fast.</description><pubDate>Thu, 16 Apr 2026 00:00:00 GMT</pubDate><category>OmniStudio</category><category>OmniStudio</category><category>Integration Procedures</category><category>Integration</category></item><item><title>Connecting Salesforce to SAP: A Beginner&apos;s Mental Model</title><link>https://salesforcewithmaksu.com/blog/connecting-salesforce-to-sap/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/connecting-salesforce-to-sap/</guid><description>Why the front office and the back office must talk, what flows between them, and why MuleSoft so often sits in the middle.</description><pubDate>Tue, 14 Apr 2026 00:00:00 GMT</pubDate><category>Integration</category><category>SAP</category><category>MuleSoft</category><category>ERP</category></item><item><title>MCP Architecture: Host, Client, and Server — Who Does What</title><link>https://salesforcewithmaksu.com/blog/mcp-architecture-host-client-server/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/mcp-architecture-host-client-server/</guid><description>MCP has three moving parts: the Host, the Client, and the Server. Here&apos;s a plain-language tour of each one — plus JSON-RPC, stdio vs remote HTTP, and where user consent sits — explained for beginners.</description><pubDate>Fri, 10 Apr 2026 00:00:00 GMT</pubDate><category>MCP</category><category>MCP</category><category>architecture</category><category>beginners</category><category>JSON-RPC</category></item><item><title>CPQ Price Rules: Dynamic Pricing Without Chaos</title><link>https://salesforcewithmaksu.com/blog/cpq-price-rules/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/cpq-price-rules/</guid><description>Learn how CPQ price rules adjust prices dynamically based on what&apos;s on the quote — and how they differ from product rules.</description><pubDate>Thu, 09 Apr 2026 00:00:00 GMT</pubDate><category>CPQ</category><category>CPQ</category><category>Price Rules</category><category>Pricing</category></item><item><title>Billing Basics: Turning Contracts into Invoices</title><link>https://salesforcewithmaksu.com/blog/billing-basics-revenue-cloud/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/billing-basics-revenue-cloud/</guid><description>Billing is where the agreement becomes money owed, translating contracts into invoices on a schedule that must follow every change accurately.</description><pubDate>Tue, 07 Apr 2026 00:00:00 GMT</pubDate><category>Revenue Cloud</category><category>Billing</category><category>Invoices</category><category>Revenue Cloud</category></item><item><title>What Is MCP? The USB-C Port for AI, Explained Simply</title><link>https://salesforcewithmaksu.com/blog/mcp-what-is-mcp/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/mcp-what-is-mcp/</guid><description>Large language models are brilliant and sealed off — they can&apos;t see your Salesforce org, your files, or your database. MCP is the open standard that changes that. Here&apos;s what it is, what it isn&apos;t, and why it matters, explained for beginners.</description><pubDate>Fri, 03 Apr 2026 00:00:00 GMT</pubDate><category>MCP</category><category>MCP</category><category>AI</category><category>beginners</category><category>integration</category></item><item><title>DataRaptors: Reading and Writing Salesforce Data in OmniStudio</title><link>https://salesforcewithmaksu.com/blog/omnistudio-dataraptors/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/omnistudio-dataraptors/</guid><description>Meet the data layer of OmniStudio: how DataRaptors read, transform, and write Salesforce data for your FlexCards and OmniScripts.</description><pubDate>Thu, 02 Apr 2026 00:00:00 GMT</pubDate><category>OmniStudio</category><category>OmniStudio</category><category>DataRaptors</category><category>Salesforce Data</category></item><item><title>Einstein, Copilot, Agentforce: Making Sense of Salesforce AI Names</title><link>https://salesforcewithmaksu.com/blog/salesforce-ai-names-explained/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/salesforce-ai-names-explained/</guid><description>Einstein, Copilot, Agentforce — the Salesforce AI names overlap and change, so here&apos;s a clear mental map of what each one actually means.</description><pubDate>Tue, 31 Mar 2026 00:00:00 GMT</pubDate><category>Agentforce</category><category>Agentforce</category><category>Einstein</category><category>Salesforce AI</category></item><item><title>CPQ Product Rules: Guiding and Validating Configuration</title><link>https://salesforcewithmaksu.com/blog/cpq-product-rules/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/cpq-product-rules/</guid><description>A beginner&apos;s guide to CPQ product rules — the four rule types that keep a rep from building an impossible or invalid bundle.</description><pubDate>Thu, 26 Mar 2026 00:00:00 GMT</pubDate><category>CPQ</category><category>CPQ</category><category>Product Rules</category><category>Configuration</category></item><item><title>Your First Segment in Data Cloud: From Raw Data to an Audience</title><link>https://salesforcewithmaksu.com/blog/your-first-segment-data-cloud/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/your-first-segment-data-cloud/</guid><description>A unified profile is only valuable when you use it. Here&apos;s how segments turn Data Cloud&apos;s data into a real audience you can act on — the concept, the steps, and the beginner mistakes to dodge.</description><pubDate>Tue, 24 Mar 2026 00:00:00 GMT</pubDate><category>Data Cloud</category><category>Data Cloud</category><category>segmentation</category><category>activation</category><category>beginners</category></item><item><title>OmniScripts: Building Guided, Step-by-Step Experiences</title><link>https://salesforcewithmaksu.com/blog/omnistudio-omniscripts/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/omnistudio-omniscripts/</guid><description>Discover how OmniScripts turn complex tasks into calm, guided multi-step flows for users and customers.</description><pubDate>Thu, 19 Mar 2026 00:00:00 GMT</pubDate><category>OmniStudio</category><category>OmniStudio</category><category>OmniScripts</category><category>Low-Code</category></item><item><title>Contracts and Amendments: Handling Change After the Deal</title><link>https://salesforcewithmaksu.com/blog/contracts-and-amendments/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/contracts-and-amendments/</guid><description>Contracts make a deal binding, but the real difficulty of revenue is managing the changes that come after the ink dries.</description><pubDate>Tue, 17 Mar 2026 00:00:00 GMT</pubDate><category>Revenue Cloud</category><category>Contracts</category><category>Amendments</category><category>Renewals</category></item><item><title>The CPQ Quote Line Editor: Where Deals Take Shape</title><link>https://salesforcewithmaksu.com/blog/cpq-quote-line-editor/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/cpq-quote-line-editor/</guid><description>Meet the Quote Line Editor — the central CPQ screen where reps add products, set quantities, apply discounts, and watch totals update live.</description><pubDate>Thu, 12 Mar 2026 00:00:00 GMT</pubDate><category>CPQ</category><category>CPQ</category><category>Quote Line Editor</category><category>Beginner</category></item><item><title>Platform Events: Salesforce&apos;s Way of Announcing Things</title><link>https://salesforcewithmaksu.com/blog/platform-events-explained/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/platform-events-explained/</guid><description>A beginner&apos;s introduction to publish/subscribe messaging in Salesforce and the event-driven thinking that comes with it.</description><pubDate>Tue, 10 Mar 2026 00:00:00 GMT</pubDate><category>Integration</category><category>Platform Events</category><category>Event-Driven</category><category>Pub/Sub</category></item><item><title>OmniStudio FlexCards: Displaying Data Beautifully</title><link>https://salesforcewithmaksu.com/blog/omnistudio-flexcards/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/omnistudio-flexcards/</guid><description>Learn how FlexCards show Salesforce data and actions in clean, reusable cards that respond to the data they hold.</description><pubDate>Thu, 05 Mar 2026 00:00:00 GMT</pubDate><category>OmniStudio</category><category>OmniStudio</category><category>FlexCards</category><category>Low-Code</category></item><item><title>Building Your First Agentforce Action Without Writing Apex</title><link>https://salesforcewithmaksu.com/blog/first-agentforce-action-no-apex/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/first-agentforce-action-no-apex/</guid><description>You don&apos;t need to be a developer to give an Agentforce agent a real, working capability. Here&apos;s how to build your first action with Flow — the concept, the steps, and the beginner traps to avoid.</description><pubDate>Tue, 03 Mar 2026 00:00:00 GMT</pubDate><category>Agentforce</category><category>Agentforce</category><category>Flow</category><category>actions</category><category>beginners</category><category>no-code</category></item><item><title>CPQ Products and Bundles: Building What You Sell</title><link>https://salesforcewithmaksu.com/blog/cpq-products-and-bundles/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/cpq-products-and-bundles/</guid><description>How products, the catalog, and bundles work in Salesforce CPQ — the foundation every accurate quote is built on.</description><pubDate>Thu, 26 Feb 2026 00:00:00 GMT</pubDate><category>CPQ</category><category>CPQ</category><category>Products</category><category>Bundles</category></item><item><title>Calculated Insights: Turning Raw Data into Useful Metrics</title><link>https://salesforcewithmaksu.com/blog/calculated-insights-explained/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/calculated-insights-explained/</guid><description>Learn how calculated insights compute powerful metrics across your unified data, ready for segments and AI.</description><pubDate>Tue, 24 Feb 2026 00:00:00 GMT</pubDate><category>Data Cloud</category><category>Data Cloud</category><category>Calculated Insights</category><category>Metrics</category></item><item><title>What Is OmniStudio? A From-Scratch Introduction</title><link>https://salesforcewithmaksu.com/blog/omnistudio-what-is-it/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/omnistudio-what-is-it/</guid><description>A calm, beginner-friendly map of OmniStudio and its four pillars before you dive into the details.</description><pubDate>Thu, 19 Feb 2026 00:00:00 GMT</pubDate><category>OmniStudio</category><category>OmniStudio</category><category>Salesforce Industries</category><category>Low-Code</category></item><item><title>Sandboxes and Deployment: How Changes Safely Reach Production</title><link>https://salesforcewithmaksu.com/blog/sandboxes-and-deployment-basics/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/sandboxes-and-deployment-basics/</guid><description>Why you never build in production, what sandboxes are for, and how changes travel safely from development to your live org.</description><pubDate>Tue, 17 Feb 2026 00:00:00 GMT</pubDate><category>Foundations</category><category>Sandboxes</category><category>Deployment</category><category>Best Practices</category></item><item><title>What Is Salesforce CPQ? Configure, Price, Quote From Scratch</title><link>https://salesforcewithmaksu.com/blog/cpq-what-is-it/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/cpq-what-is-it/</guid><description>A calm, beginner-friendly introduction to Salesforce CPQ and the three words behind it: Configure, Price, Quote.</description><pubDate>Thu, 12 Feb 2026 00:00:00 GMT</pubDate><category>CPQ</category><category>CPQ</category><category>Quote-to-Cash</category><category>Beginner</category></item><item><title>From Quote to Order: What Happens When the Customer Says Yes</title><link>https://salesforcewithmaksu.com/blog/quote-to-order-explained/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/quote-to-order-explained/</guid><description>The moment a quote becomes an order is when a possibility turns into a promise, and the data that carries over makes or breaks fulfillment.</description><pubDate>Tue, 10 Feb 2026 00:00:00 GMT</pubDate><category>Revenue Cloud</category><category>Orders</category><category>Quote-to-Cash</category><category>Revenue Cloud</category></item><item><title>Authentication for Integrations: API Keys, OAuth, and Named Credentials</title><link>https://salesforcewithmaksu.com/blog/integration-authentication-basics/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/integration-authentication-basics/</guid><description>How systems prove who they are before they&apos;re allowed to talk, and why you should never hardcode a secret again.</description><pubDate>Tue, 03 Feb 2026 00:00:00 GMT</pubDate><category>Integration</category><category>Authentication</category><category>OAuth</category><category>Named Credentials</category></item><item><title>How to Choose Your First Salesforce Certification</title><link>https://salesforcewithmaksu.com/blog/first-salesforce-certification/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/first-salesforce-certification/</guid><description>An honest, encouraging guide to picking your first Salesforce certification and preparing for it the right way.</description><pubDate>Tue, 27 Jan 2026 00:00:00 GMT</pubDate><category>Foundations</category><category>Certification</category><category>Career</category><category>Learning</category></item><item><title>Prompt Templates in Salesforce: Reusable AI Instructions</title><link>https://salesforcewithmaksu.com/blog/prompt-templates-explained/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/prompt-templates-explained/</guid><description>Prompt templates turn one-off AI requests into reusable, grounded instructions — here&apos;s why they bring consistency and governance to your generative AI.</description><pubDate>Tue, 20 Jan 2026 00:00:00 GMT</pubDate><category>Agentforce</category><category>Agentforce</category><category>Prompt Templates</category><category>Generative AI</category></item><item><title>Identity Resolution for Beginners: How Data Cloud Knows Two Records Are the Same Person</title><link>https://salesforcewithmaksu.com/blog/identity-resolution-for-beginners/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/identity-resolution-for-beginners/</guid><description>Identity resolution is the heart of Data Cloud and the part that feels like magic. Here&apos;s how it actually works — match rules, reconciliation, and the unified profile — explained simply.</description><pubDate>Tue, 13 Jan 2026 00:00:00 GMT</pubDate><category>Data Cloud</category><category>Data Cloud</category><category>identity resolution</category><category>beginners</category><category>data</category></item><item><title>Bulkification: Why Your Apex Must Handle Many Records at Once</title><link>https://salesforcewithmaksu.com/blog/bulkification-explained/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/bulkification-explained/</guid><description>The habit that separates Apex that works in a demo from Apex that survives in production, explained with a before-and-after example.</description><pubDate>Tue, 06 Jan 2026 00:00:00 GMT</pubDate><category>Foundations</category><category>Apex</category><category>Bulkification</category><category>Performance</category></item><item><title>Product Bundles and Configuration: Selling Complex Things Simply</title><link>https://salesforcewithmaksu.com/blog/product-bundles-explained/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/product-bundles-explained/</guid><description>How bundles and configuration rules let you sell complicated products as one clean line while preventing impossible orders.</description><pubDate>Tue, 30 Dec 2025 00:00:00 GMT</pubDate><category>Revenue Cloud</category><category>Bundles</category><category>Configuration</category><category>CPQ</category></item><item><title>Connecting Salesforce to Stripe: A Beginner&apos;s Mental Model for Payments</title><link>https://salesforcewithmaksu.com/blog/connecting-salesforce-to-stripe/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/connecting-salesforce-to-stripe/</guid><description>Payment integration sounds intimidating, but the flow is logical once you see it. Here&apos;s how Salesforce and Stripe talk to each other — and the one safety idea that protects you from double-charging customers.</description><pubDate>Tue, 23 Dec 2025 00:00:00 GMT</pubDate><category>Integration</category><category>integration</category><category>Stripe</category><category>payments</category><category>API</category><category>beginners</category></item><item><title>The Governor Limits Every Beginner Hits (and How to Respect Them)</title><link>https://salesforcewithmaksu.com/blog/governor-limits-for-beginners/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/governor-limits-for-beginners/</guid><description>Why Salesforce enforces governor limits, the classic mistake that trips up beginners, and how to stay on the right side of them.</description><pubDate>Tue, 16 Dec 2025 00:00:00 GMT</pubDate><category>Foundations</category><category>Apex</category><category>Governor Limits</category><category>Performance</category></item><item><title>The Data Model in Data Cloud: DLOs, DMOs, and Mapping</title><link>https://salesforcewithmaksu.com/blog/data-cloud-data-model/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/data-cloud-data-model/</guid><description>Demystifying Data Lake Objects, Data Model Objects, and how mapping turns raw data into one shared language.</description><pubDate>Tue, 09 Dec 2025 00:00:00 GMT</pubDate><category>Data Cloud</category><category>Data Cloud</category><category>Data Model</category><category>Harmonize</category></item><item><title>Grounding Explained: How to Stop Your AI Agent From Making Things Up</title><link>https://salesforcewithmaksu.com/blog/grounding-explained/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/grounding-explained/</guid><description>Grounding ties your Agentforce agent to real org data so it answers from facts instead of guessing — here&apos;s how it works and why it builds trust.</description><pubDate>Tue, 02 Dec 2025 00:00:00 GMT</pubDate><category>Agentforce</category><category>Agentforce</category><category>Grounding</category><category>Data Cloud</category></item><item><title>Apex Triggers Explained: Code That Runs Automatically</title><link>https://salesforcewithmaksu.com/blog/apex-triggers-explained/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/apex-triggers-explained/</guid><description>Understand what an Apex trigger is, when it fires, and how to write your first one without creating a mess.</description><pubDate>Tue, 25 Nov 2025 00:00:00 GMT</pubDate><category>Foundations</category><category>Apex</category><category>Triggers</category><category>Automation</category></item><item><title>Pricing in Revenue Cloud: Price Books, Rules, and Discounts for Beginners</title><link>https://salesforcewithmaksu.com/blog/pricing-in-revenue-cloud/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/pricing-in-revenue-cloud/</guid><description>How Salesforce structures list prices, discounts, and tiered pricing so that complex deals stay consistent and controlled.</description><pubDate>Tue, 18 Nov 2025 00:00:00 GMT</pubDate><category>Revenue Cloud</category><category>Pricing</category><category>Price Books</category><category>CPQ</category></item><item><title>REST vs SOAP APIs: Which One and Why (Beginner Edition)</title><link>https://salesforcewithmaksu.com/blog/rest-vs-soap-apis/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/rest-vs-soap-apis/</guid><description>A plain-English guide to the two API styles you&apos;ll meet in Salesforce integration, and how to know which one to reach for.</description><pubDate>Tue, 11 Nov 2025 00:00:00 GMT</pubDate><category>Integration</category><category>REST</category><category>SOAP</category><category>APIs</category></item><item><title>Your First Apex Class: From Zero to Code That Runs</title><link>https://salesforcewithmaksu.com/blog/your-first-apex-class/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/your-first-apex-class/</guid><description>Apex looks scary until you write your first class and watch it run. This is the gentlest possible on-ramp — what Apex is, where it runs, and a tiny example you can actually execute today.</description><pubDate>Tue, 04 Nov 2025 00:00:00 GMT</pubDate><category>Foundations</category><category>Apex</category><category>beginners</category><category>developer</category><category>code</category></item><item><title>Data Streams: Getting Data Into Data Cloud</title><link>https://salesforcewithmaksu.com/blog/data-streams-explained/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/data-streams-explained/</guid><description>A beginner&apos;s guide to data streams, the first step that brings your scattered data into Salesforce Data Cloud.</description><pubDate>Tue, 28 Oct 2025 00:00:00 GMT</pubDate><category>Data Cloud</category><category>Data Cloud</category><category>Data Streams</category><category>Ingestion</category></item><item><title>SOQL for Beginners: Asking Salesforce Questions About Your Data</title><link>https://salesforcewithmaksu.com/blog/soql-for-beginners/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/soql-for-beginners/</guid><description>Learn how SOQL lets you ask Salesforce precise questions about your data, with a simple query you can run today.</description><pubDate>Tue, 21 Oct 2025 00:00:00 GMT</pubDate><category>Foundations</category><category>SOQL</category><category>Apex</category><category>Data</category></item><item><title>Topics and Instructions: Teaching Your Agent What It&apos;s For</title><link>https://salesforcewithmaksu.com/blog/agentforce-topics-and-instructions/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/agentforce-topics-and-instructions/</guid><description>Topics define what your Agentforce agent can help with, and instructions guide how it behaves — here&apos;s how clear scope keeps it reliable.</description><pubDate>Tue, 14 Oct 2025 00:00:00 GMT</pubDate><category>Agentforce</category><category>Agentforce</category><category>Topics</category><category>Instructions</category></item><item><title>The Product Catalog: The Foundation of Everything in Revenue Cloud</title><link>https://salesforcewithmaksu.com/blog/product-catalog-foundation/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/product-catalog-foundation/</guid><description>Why a clean product catalog is the quiet source of truth that the entire Quote-to-Cash chain depends on.</description><pubDate>Tue, 07 Oct 2025 00:00:00 GMT</pubDate><category>Revenue Cloud</category><category>Product Catalog</category><category>Revenue Cloud</category><category>CPQ</category></item><item><title>Understanding Salesforce Security: Profiles, Roles, and Permission Sets</title><link>https://salesforcewithmaksu.com/blog/salesforce-security-model-basics/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/salesforce-security-model-basics/</guid><description>A beginner&apos;s mental model for Salesforce security, untangling profiles, permission sets, roles, and org-wide defaults.</description><pubDate>Tue, 30 Sep 2025 00:00:00 GMT</pubDate><category>Foundations</category><category>Security</category><category>Profiles</category><category>Permission Sets</category></item><item><title>Flow, Apex, or Clicks? How Beginners Should Decide What to Build With</title><link>https://salesforcewithmaksu.com/blog/flow-apex-or-clicks/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/flow-apex-or-clicks/</guid><description>The most expensive beginner mistake isn&apos;t bad code — it&apos;s writing code at all when a click would do. A simple decision framework for choosing the right tool every time.</description><pubDate>Tue, 23 Sep 2025 00:00:00 GMT</pubDate><category>Foundations</category><category>Flow</category><category>Apex</category><category>best-practices</category><category>beginners</category></item><item><title>RLM vs. CPQ: What a Beginner Needs to Know Before Choosing</title><link>https://salesforcewithmaksu.com/blog/rlm-vs-cpq-for-beginners/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/rlm-vs-cpq-for-beginners/</guid><description>Salesforce CPQ and the newer Revenue Lifecycle Management (RLM) both do quoting — so which is which, and which should you learn? A clear, hype-free comparison for people just starting out.</description><pubDate>Tue, 16 Sep 2025 00:00:00 GMT</pubDate><category>Revenue Cloud</category><category>RLM</category><category>CPQ</category><category>Revenue Cloud</category><category>beginners</category><category>career</category></item><item><title>Formula Fields Explained: Calculations Without Code</title><link>https://salesforcewithmaksu.com/blog/formula-fields-explained/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/formula-fields-explained/</guid><description>How formula fields compute values automatically, the common functions to know, and when a formula is the right tool instead of code.</description><pubDate>Tue, 09 Sep 2025 00:00:00 GMT</pubDate><category>Foundations</category><category>Formula Fields</category><category>No Code</category><category>Automation</category></item><item><title>Salesforce Integration for Beginners: APIs, MuleSoft, and When to Use What</title><link>https://salesforcewithmaksu.com/blog/salesforce-integration-for-beginners/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/salesforce-integration-for-beginners/</guid><description>Salesforce rarely works alone — it talks to payment systems, ERPs, and e-signature tools. Here&apos;s the beginner&apos;s map of how integration works and the choices you&apos;ll actually face.</description><pubDate>Tue, 02 Sep 2025 00:00:00 GMT</pubDate><category>Integration</category><category>integration</category><category>API</category><category>MuleSoft</category><category>beginners</category></item><item><title>Validation Rules: Your First Line of Defense Against Bad Data</title><link>https://salesforcewithmaksu.com/blog/validation-rules-for-beginners/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/validation-rules-for-beginners/</guid><description>What validation rules are, why bad data quietly wrecks everything downstream, and how to write your first one without code.</description><pubDate>Tue, 26 Aug 2025 00:00:00 GMT</pubDate><category>Foundations</category><category>Validation Rules</category><category>Data Quality</category><category>No Code</category></item><item><title>What Is Salesforce Data Cloud? The Beginner&apos;s Picture</title><link>https://salesforcewithmaksu.com/blog/what-is-data-cloud/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/what-is-data-cloud/</guid><description>Data Cloud is one of the most misunderstood parts of Salesforce for beginners. Here&apos;s the clear picture: the problem it solves, the four things it does, and why it powers good AI.</description><pubDate>Tue, 19 Aug 2025 00:00:00 GMT</pubDate><category>Data Cloud</category><category>Data Cloud</category><category>beginners</category><category>data</category><category>AI</category></item><item><title>Fields, Picklists, and Record Types Without the Headache</title><link>https://salesforcewithmaksu.com/blog/fields-picklists-record-types/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/fields-picklists-record-types/</guid><description>A plain-English guide to Salesforce field types, why picklists beat free text, and what record types really are.</description><pubDate>Tue, 12 Aug 2025 00:00:00 GMT</pubDate><category>Foundations</category><category>Fields</category><category>Picklists</category><category>Record Types</category></item><item><title>What Is Agentforce? A Plain-English Introduction for Salesforce Beginners</title><link>https://salesforcewithmaksu.com/blog/what-is-agentforce/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/what-is-agentforce/</guid><description>Agentforce is Salesforce&apos;s big bet on AI agents — but what is an &apos;agent,&apos; really, and how is it different from a chatbot? A jargon-free introduction with the four ideas you need.</description><pubDate>Tue, 05 Aug 2025 00:00:00 GMT</pubDate><category>Agentforce</category><category>Agentforce</category><category>AI</category><category>beginners</category><category>agents</category></item><item><title>Standard vs Custom Objects: When to Build Your Own</title><link>https://salesforcewithmaksu.com/blog/standard-vs-custom-objects/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/standard-vs-custom-objects/</guid><description>How to decide whether to reuse Salesforce&apos;s built-in objects or create your own, and why over-customizing quietly costs you later.</description><pubDate>Tue, 29 Jul 2025 00:00:00 GMT</pubDate><category>Foundations</category><category>Objects</category><category>Data Model</category><category>Design</category></item><item><title>Quote-to-Cash Explained Simply: The Journey From &apos;Yes&apos; to Money in the Bank</title><link>https://salesforcewithmaksu.com/blog/quote-to-cash-explained-simply/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/quote-to-cash-explained-simply/</guid><description>Quote-to-Cash is the backbone of Revenue Cloud, but the term scares beginners off. Here&apos;s the whole journey in plain language — the six steps every deal travels, and what Salesforce does at each one.</description><pubDate>Tue, 22 Jul 2025 00:00:00 GMT</pubDate><category>Revenue Cloud</category><category>Quote-to-Cash</category><category>Revenue Cloud</category><category>CPQ</category><category>beginners</category></item><item><title>The Salesforce Object Model: Records, Objects, and Relationships Explained</title><link>https://salesforcewithmaksu.com/blog/salesforce-object-model-explained/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/salesforce-object-model-explained/</guid><description>A beginner-friendly tour of how Salesforce stores data, and why relationships between objects are the skeleton holding everything together.</description><pubDate>Tue, 15 Jul 2025 00:00:00 GMT</pubDate><category>Foundations</category><category>Data Model</category><category>Objects</category><category>Relationships</category></item><item><title>How to Actually Learn Salesforce Without Drowning</title><link>https://salesforcewithmaksu.com/blog/how-to-learn-salesforce-trailhead/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/how-to-learn-salesforce-trailhead/</guid><description>A calm, practical study strategy for beginners who feel buried under Trailhead modules and don&apos;t know where to start.</description><pubDate>Tue, 08 Jul 2025 00:00:00 GMT</pubDate><category>Foundations</category><category>Trailhead</category><category>Learning</category><category>Beginners</category></item><item><title>What Salesforce Actually Is — A Beginner&apos;s Map Before You Touch a Single Click</title><link>https://salesforcewithmaksu.com/blog/what-salesforce-actually-is/</link><guid isPermaLink="true">https://salesforcewithmaksu.com/blog/what-salesforce-actually-is/</guid><description>Before you learn Apex, Flow, or any cloud, you need a mental map of what Salesforce is and how its pieces fit. Here&apos;s the orientation I wish someone had given me on day one.</description><pubDate>Tue, 01 Jul 2025 00:00:00 GMT</pubDate><category>Foundations</category><category>beginners</category><category>orientation</category><category>platform</category><category>career</category></item></channel></rss>